A terrifying experience unfolded mid-air aboard SpiceJet Flight SG 9241 on July 10, as unexpected turbulence and alleged onboard mismanagement triggered panic among passengers. The flyers encountered sudden turbulence, leaving several travellers injured and many visibly shaken. Eyewitness accounts suggest that a lack of timely communication and poor coordination from the crew heightened the fear onboard. Some passengers have claimed trauma and minor injuries as a result of the incident. The airl