After attending and passing the PeopleCert ITIL®️ 4 Foundation course, En. Asrul Nazrin gained a strong understanding of the core ITIL®️ concepts and how the Service Value System (SVS) helps organizations create real business value through IT services. In this video, he shares how ITIL®️ 4 Foundation changed his perspective by helping him see IT not just as a technical support function, but as a key driver of business success. He also explains who should take this certification and why it is ben
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