Meta will allow rival AI chatbots on WhatsApp in Europe after EU antitrust scrutiny, though providers must pay message-based API fees.

The Claude API can automate customer support, document processing, and content workflows at scale. Here's how businesses are actually using it in 2026 — with real examples.

Meta is testing an AI shopping research feature that returns product carousels with prices and links, bringing product discovery directly into its chatbot.

Stop using AI as a search engine. Here are 6 real AI workflows that save hours every week in 2026 — for writers, developers, researchers, and business professionals.

Explores our fatal attraction to AI, examining emotional dependence, manipulation, authority, and agency in work and life.

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” A new study from the Pew Research Center finds teenagers think ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...

At the very recent India AI Impact Summit 2026, the country unveiled its own AI chatbot, called the Indus AI. While OpenAI’s ChatGPT remains the gold standard ...

Scammers used a fake Gemini AI chatbot to promote a bogus Google Coin presale, signaling a rise in AI-driven crypto impersonation fraud. Image: vanenunes (Envato) If a chatbot claiming to be Gemini AI ...

Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow-up ...

This column originally appeared on Thomas Insel’s Substack column, under the title Chatbot Safety: Red Teaming, Jail Breaking, and Real World Use. We are republishing it as part of AI and Our Mental ...