Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Is TikTok safer to use now that its U.S. operation is moving under an American ownership group? Kurt "CyberGuy" Knutsson ...

It is at present a clear sign that the world of technology has shifted almost entirely to the cloud. Whether it is Netflix ...

While artificial intelligence has recently moved to the forefront of many ethical conversations, Tisch alum and adjunct ...

Something extraordinary has happened, even if we haven’t fully realized it yet: algorithms are now capable of solving ...

An Exceptional User Experience and Better Privacy Policy ...

Customers place orders by talking to a voice-enabled AI model. Machine-learning algorithms work out which orders the kitchen should make first. A screen shows AI-synthesised customer feedback from ...

ICE has used Mobile Fortify to identify immigrants and citizens alike over 100,000 times, by one estimate. It wasn't built to ...

If you hang around musicians long enough, you’ll hear two contradictory takes about AI: “It’s ruining music,” and “It saved ...

Scientists have spent decades searching for the final resting place of Luna 9, the first spacecraft to soft-land on the moon.

A Redditor on ye olde PC Master Race subreddit claims to have picked up an RTX 5080 in-store at Walmart for a mere $562.49.

Go beyond the algorithm with these hidden Netflix tools, including genre codes, clip sharing, group party games, and other ...