At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses grow when they maintain healthy relationships with their ...

The popularity of Web-based CRM is no surprise. It's easy to use, provides anywhere/anytime access, and enables streamlined operations (especially for those with multiple locations, and remote and/or ...

Monday, April 19, 2004 SalesBoom.com a leading provider of on-demand web-based Customer Relationship Management (CRM), and Sales Force Automation (SFA) solutions, launched the “E-mail Integrated” ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Integrated with SunGard's Investran Accounting, a portfolio and investor ...

Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...

Major enterprise software vendors are continuing their push into the realm of mobile customer relationship management (CRM) with the rollout of new or enhanced field service, sales and quality ...

Microsoft has launched its Web-based, small-business-focused customer relationship management product in the UK, but says that customers will not be able to easily integrate the product with their ...