My internet has been down for some time and a technician came over to fix the issue. Eventually the modem was replaced as well. The old modem was an arris modem. This modem/router is called ...

Last time I noted that, for those of us with separate routers and modems, the IP address 192.168.100.1 may provide access to the modem, through the router. In my limited testing, I found this to be ...