Rather than competing in the collaboration market, Microsoft and Cisco could join forces and deliver even more for the customers. Disclosure: The companies mentioned are clients of the author. When ...

At its annual WebexOne conference today, enterprise software and networking giant Cisco announced an ambitious new AI strategy aimed at improving communication and collaboration through its Webex ...

‘With the investment in Pure IP, the message clearly is if you’re a channel partner and you’re delivering PSTN services into collaborative tool sets, whether it’s Teams, Webex or Zoom, we’re the ...

This week, we share contact-center related announcements from the Nvidia AI conference, GTC 2021, Workplace from Meta unveils two integrations with Microsoft Teams, and Tollring integrates analytics ...

If your customers have been hoping for a meeting transcription service that can be used across several different meeting platforms, now they’re in luck with Otter Assistant. Otter.ai, an intelligent ...