A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

The ticketing software SolarWinds Web Help Desk is vulnerable through four critical security vulnerabilities, among others.

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

US agencies told to patch by Friday Attackers are exploiting a critical SolarWinds Web Help Desk bug - less than a week after ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Another round of critical Web Help Desk flaws highlights how SolarWinds’ legacy code and past breaches continue to haunt IT ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

A US security agency has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability patched by ...

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Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...