Self-checkout lanes were supposed to revolutionize shopping. They promised faster transactions, lower labor costs, and a ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

BERKELEY, Calif.--(BUSINESS WIRE)--A large number of grocery, convenience and other food retailers have recently reported increases in shrink due to theft. Although some of these increases are due to ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Walmart is pulling back on one of its biggest retail experiments after eye-opening data from police revealed just how costly self-checkout can be. At a Supercenter in Shrewsbury, MO, Walmart abruptly ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

What one writer gained when he stopped using the self-checkout, and reclaimed the joy of a life with social friction ...