As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

Google has updated the Chrome Remote Desktop app for Android, ditching the previous native app for a (buggy) new web-based version. Before today, Chrome Remote Desktop – Google’s free service that ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

The all-new Siri Remote that launched with the second-gen Apple TV 4K has been a hit. And with the refreshed design that features a 5-way trackpad/clickpad, the remote could be handy for more than ...

"at-above-post addthis_tool" data-url=" retail sector increasingly relies on robust IT solutions to streamline operations and reduce costs. With the demand for efficiency rising, retailers are ...