In long conversations, chatbots generate large “conversation memories” (KV). KVzip selectively retains only the information useful for any future question, autonomously verifying and compressing its ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...

Once upon a time, we’d say software is eating the planet. It still is, but these days our world is being consumed by generative AI (genAI), which is seemingly being added to everything. Now, Apple’s ...

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