Lis Anderson is founder and director at PR consultancy AMBITIOUS. An experienced agency MD with 25 years in the communications industry. What's the difference between knowledge sharing and stealing ...

An extended timeseries of the weekly posts to Stack Overflow. The figure highlights the release of ChatGPT and the conclusion of the data used in the statistical analyses, respectively. After May 2023 ...

In the dynamic environment of call centres, the efficient management of information can significantly enhance service delivery and customer satisfaction. Knowledge sharing technology plays a pivotal ...

The report emphasizes the importance of customer knowledge sharing in today’s competitive market, where customers demand instant, personalized, and relevant information. Traditional methods of ...

The Internal Revenue Service's Knowledge Management Program for disseminating employee advice and information has been difficult to use, and the employees who are supposed to be subject matter experts ...

Environment, health and safety (EHS) professionals in manufacturing are faced with the challenge of maintaining a safe workplace for employees across multiple facilities. This is in addition to ...