无论是ITIL在企业落地、ITSM、BSM、自动化运维、标准化运维、DevOps、端到端统一监控，甚至最时髦的运维大数据、智能运维（AIops）等等，企业要想将IT管理运筹帷幄，都很难绕开配置管理数据库（Configuration Management Database，CDMB），并且它必须是“成功的CMDB”。

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

The Art of Service, the leading provider of IT Management Education solutions today released the updated version of the Configuration Management Toolkit. The Configuration Management Tool Kit provides ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...