When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

DeskIn attempts to challenge that divide that instead of forcing users to choose between productivity and performance, it is ...

Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

AnyDesk is a new remote desktop system and enables users to access their data, images, videos and applications from anywhere and at any time, and also to share it with others. AnyDesk is the first ...

GoToMyPC is a trusted remote desktop software with over 20 years of experience, offering secure and simple solutions for remote work. Users can safely access their Mac or PC from anywhere, with ...

Copying the display on a remote PC and redrawing it on the local machine is not as difficult as it seems. Many Remote Desktop software programs allow you to access the files and folders stored on a ...

TeamViewer is an exhaustive remote desktop solution that covers remote access, control and support for most desktop and mobile platforms. The software allows users to remotely access computers or ...