AI-driven voice technology allows companies to improve customer and employee experience alike. But is it something customers want? Voice-recognition applications are nothing new, but artificial ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--A new survey from TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), the company dedicated to crafting enduring customer experiences through ...

The big PSTN switch-off is due in 2027 which means that the old copper PSTN phone network will stop supporting telephone calls. Digital Voice (using VoIP technology – Voice over Internet Protocol) ...

Fast-changing AI technology was a major issue in last year's Hollywood strike. A new agreement advances the conversation in a key way. CNET editor Gael Fashingbauer Cooper, a journalist and ...

SAG-AFTRA, the union representing 160,000 actors and media artists, has signed a landmark agreement with AI startup Narrativ, an online marketplace where brands create audio ads using artificial ...

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. It's arguably the biggest social project since ...

Take notes, capture ideas, and review conversations with the press of a button. By Julian Vittorio Updated Oct 25, 2023 1:05 PM EDT We may earn revenue from the ...

Sony ICD-UX570 digital voice recorder review: In the world of content creation, audio is the king. The Sony ICD-UX570 digital voice recorder tries to offer an easy-to-carry and an affordable option ...

BT has announced a change to its timetable for moving all customers from the analogue PSTN network onto digital landlines (Digital Voice). The original plan was to complete this migration by December ...