Teased last year at Adobe MAX in Los Angeles, Adobe has now officially rolled out the public beta release of its new ...

A prospective feasibility study in an urgent care clinic tested a conversational AI system (AMIE) with 100 real patients to evaluate whether it could safely collect medical histories before doctor ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. We are at a tipping point right now in customer experience. The ...

XOR offers a robust conversational AI platform designed for high-volume recruiting. Its chatbot can handle tasks like initial candidate screening, scheduling interviews, and sending reminders. XOR ...

WebFX reports that mastering AI prompting is essential for effective use of LLMs, highlighting the importance of creativity, ...

Google Maps launches Ask Maps, a Gemini-powered conversational feature for local discovery in the U.S. and India, plus a navigation overhaul in the U.S.

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are testing conversational AI to capture context and hesitation long before CRMs ...

Conversations with AI can sway people’s political views. Concerningly, a chatbot’s facts are not always accurate, especially when it supports right-wing positions. Lin and colleagues report the ...

Google says that it is now testing a new “conversational AI” tool on its TV apps for YouTube, enabling new features if you use the microphone. Conversational AI on YouTube comes in the form of the ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...