The endless catalog of IT failure rests on a foundation of poor judgment, inadequate communication across business groups and information silos, and conflicting agendas. Most of my blogging discusses ...

My favorite type of onsite meetings are those where I help to solve a major problem. A couple of days ago I was visiting a large online gaming company. Most of what they do revolves around a web-based ...

We continue to report on sluggish performance exhibited by virtually all of Adobe's Creative Suite 2 (CS2) applications, including Illustrator, Photoshop, GoLive and InDesign. The most affected tool ...

TikTok faced a brief global outage on January 25, 2026, but services were restored within hours.

Comerica has been rolling out software that lets the bank easily identify and respond to technical glitches while a customer is still using its mobile app. In so doing, the $69.2 billion-asset Dallas ...